Returns & Exchanges

At pinkpolkadotfelties, we want you to love every accessory you wear, which is why we offer a 30-day window for returns on all unworn fashion items in their original packaging. Please note that for hygiene reasons, certain intimate accessories and final sale items are not eligible for exchange.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Securely pack your items in their original pinkpolkadotfelties packaging, ensuring all tags remain attached and the product is in its original condition.

• 3.
  Ship It Back

  Print the prepaid shipping label provided via email and drop your package off at any authorized carrier location within 7 days of your request.

• 4.
  Receive Your Refund

  Once our team inspects your return, we will process your refund to the original payment method within 5-10 business days.